often asked questions
shipping
we currently ship to the following countries:
european union (austria, belgium, bulgaria, croatia, republic of cyprus, czech republic, denmark, estonia, finland, france, germany, greece, hungary, ireland, italy, latvia, lithuania, luxembourg, malta, netherlands, poland, portugal, romania, slovakia, slovenia, spain and sweden)
europe (liechtenstein, monaco, norway, switzerland)
israel
usa
don't see your country on the list? please contact us and we will do our best to add it.
returns
currently we do not accepts returns, due to health and safety reasons for consumable goods.
that said, if you are anything less than satisfied with our product, contact us right away and we will find a solution.
contact information can be found here.
storing your matcha
best to enjoy your matcha within one month of opening and 3 months of purchase.
the freshness of your matcha depends on how you store it. to maximise the freshness of your matcha, store somewhere cool, dry and away from sunlight.
our packaging is airtight and every package of matcha comes with a small natural clay dessicant pouch.
why we are a plastic free company
we love the ocean and everything in it, and that is why lykke's lykke is a plastic free company.